Primary Mission of our Service

At Bright Futures we recognize the value of every person and are guided by our commitment to excellence and leadership. We are dedicated to finding a home that will provide exemplary physical, emotional, and spiritual care for each of our residents. We recognize each resident as unique and treat each family as our own. Our goal is to find the most desirable residence with the proper care provided at the cost our resident can afford.

Purpose of the Code of Ethics

Bright Futures Senior Care Placement has implemented a code of ethics to better uphold the reputation and integrity of the company. At Bright Futures Senior Care Placement, we conduct business according to standard ethical business and legal conduct. We pride ourselves in setting the standards. We follow our code of ethics when working with all clients and other associates. It also outlines what we expect from associates within our business organization.

Ethical Principals

§ Service

Bright Futures Senior Care Placement’s primary goal is to counsel those and their loved ones in need of assisted living.

Dignity and Worth of the Person

Associates of Bright Futures Senior Care Placement respect all persons that we work with.
Integrity

Associates of Bright Futures Senior Care Placement behave in a dependable, reliable and honorable manner.

Ethical Standards

Ethical Responsibilities to Clients

§ Commitment to Clients

The primary responsibility of Bright Futures Senior Care is to ensure our customers are matched with a home that promotes the well being of the residents.

§ Self Determination

Bright Futures Senior Care Placement is here to assist our customers in finding a home that they feel comfortable with. We respect our customer’s opinions regarding where they would like to be placed. Our goal is to find a home that fits all of our customer’s requirements.

In some instances, it may be necessary for Bright Futures Senior Care Placement to consult with an authorized third party, such as a family member. This will be necessary when the customer is unable to communicate directly with one of our associates because of a language barrier, or because of an illness that limits communication with our primary customer.

§ Informed Consent

Bright Futures Senior Care Placement takes responsibility to fully inform our customers of all information related to placing a person in a home. We will use understandable language discuss the costs they will be charged by the home and alternative options they may choose from, and allow an opportunity for the customer to ask questions.

§ Competence

Bright Futures Senior Care will only offer services based on helping our customers find the proper home that fits their lifestyle. We will not offer advice that falls outside of our scope of work. This includes medical and financial advice.

§ Cultural Competence and Social Diversity

Bright Futures Senior Care Placement understands that each culture may require slight differences in their living situations. We take these requirements into consideration when providing our service to our customers.

§ Conflicts of Interest

Associates of Bright Futures Senior Care Placement will use professional judgment to avoid conflicts of interest. Should a conflict of interest come up, our associate will immediately notify our customer and will try to resolve the issue. If we are unable to resolve the conflict of interest, steps will be taken to protect our customer’s interest..

§ Privacy and Confidentiality

Bright Futures Senior Care Placement respects the privacy of our customers. We will not request for any private information unless it is required for us to perform our service. If any private information is shared it automatically becomes confidential information.

Bright Futures Senior Care Placement will only share private and confidential information after we receive permission from our customer or a person acting on their behalf. Also, we will only share the smallest amount of private/confidential information necessary in order to fulfill our services.

Associates of Bright Futures Senior Care Placement will only discuss private/confidential information with a third party in a setting where privacy can be ensured. This means that private/confidential information will not be shared in a public or semi-pubic setting.

Bright Futures Senior Care Placement will also protect the confidentiality of written and electronic records. Customer records will be stored in a secure location and will only be available to those associates who are authorized to have access to the files.

Ethical Responsibilities to Colleagues

§ Confidentiality

Associates of Bright Futures Senior Care Placement will respect private/confidential information shared by other associates in the course of business.

§ Consultation

Associates of Bright Futures Senior Care Placement may consult with their colleagues to provide the best possible care to our customers. When consulting with colleagues, the least amount of private/confidential information will be provided in order to assist the customer.

§ Referral for Services

Bright Futures Senior Care Placement will refer customers to other professionals when a client’s needs fall outside of the scope of our services.